Failed payment on Droopify
If your Droopify subscription payment was not successful, don’t worry.
The payment will be retried automatically several times over multiple days. Only after several unsuccessful attempts will your Droopify account be closed, and you will need to subscribe again to continue using the platform.
If the payment fails, access to the Droopify dashboard will be temporarily blocked.
When opening the dashboard, a dedicated panel will appear allowing you to retry the payment. This panel will remain visible until the payment is successfully completed.
Please note:
It is not possible to downgrade or upgrade your plan if the monthly payment has failed.
To proceed with changing your plan, you must first settle the pending payment, and only afterward you will be able to change your subscription.